ITIL Service Operation Processes - I (ITIL Certification Training 2018)
ITIL Service Operation Processes -I covers 2 processes Event Management and itil Incident management.
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ITIL School (or ITIL Knowledgeshare) channel has been designed with an intention to share my knowledge purely to help others get ITIL 2011 Foundation concepts in an easy and faster way. ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services.
This channel will include an overview of the ITIL V3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases and show you how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of itsm to reduce costs and increase productivity.Also to the beginners and those aspiring to write ITIL 2011/itil v3 Foundation exam in 2018.
Who are Target audience?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts& Architects.
ITIL 2011/V3 Foundation previous video links:
ITIL V3 Foundation Service Operation Overview (2018) https://youtu.be/9Ci0wOafaCM ITIL V3 Foundation Service Transition Processes -II (2018)
https://youtu.be/Pfl1k-UP_Ug
ITIL V3 Foundation Service Transition Processes - I (2018)
https://youtu.be/rGb2tyj45OE
ITIL V3 Foundation Service Transition Introduction
https://youtu.be/Ajl-WaOCOi4
ITIL V3 Foundation Service Design Processes - I
https://youtu.be/XFrwsX-JH4k
ITIL V3 Foundation Service Design Processes - II
https://youtu.be/dsa3zL9i7EA
ITIL V3 Foundation Service Strategy Introduction
https://youtu.be/m-phZTNAfy4
ITIL V3 Foundation Service Strategy Processes
https://youtu.be/KvreAp_thtA
ITIL V3 Foundation Introduction
https://youtu.be/g_dVms32mCE
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