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ITIL Service Operation Function - IT Operations Management (2018)

5 Views· 20 Aug 2019
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Here's some of the cool stuff you'll learn in the video-

This ITIL Service Operation Function - IT Operations Management video help to understand the IT Operations Management role during ITIL Service Operation life cycle which is 4th phase under ITIL Service life cycle.

It deals with the day to day maintenance of the IT infrastructure and facilities. The two sub-functions involved in this are: Operations Control and Facilities Management.

Operations Control -Involves the regular maintenance cycles that are associated with infrastructure management, which include: Console Management, Backup and restore operations, Media management, Batch job execution.

Facilities Management :This involves the maintenance of the facilities that house the IT operations and looks after HVAC, Fire suppression, Facilities access, Power, etc.

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ITIL School (or ITIL Knowledgeshare) channel has been designed with an intention to share my knowledge purely to help others get ITIL 2011 Foundation concepts in an easy and faster way. ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services.
This channel will include an overview of the ITIL V3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases and show you how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.Also to the beginners and those aspiring to write ITIL 2011/V3 Foundation exam in 2018.

Who are Target audience?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts& Architects.

ITIL 2011/V3 Foundation previous video links:
ITIL V3 Service Operation Function - Technical Management (2018)
https://youtu.be/_4GBNZkUnFo

ITIL V3 Service Operation Function - Service Desk (2018)
https://youtu.be/EkyZYmLpkVY

ITIL V3 Foundation Service Operation - Access Management (2018)
https://youtu.be/jjJGubGs1no

ITIL V3 Foundation Service Operation - Problem Management (2018)
https://youtu.be/7RDXfb9RMRU

ITIL V3 Foundation Service Operation - Request Fulfillment (2018)
https://youtu.be/Eb2BuMD_7YI

ITIL V3 Foundation Service Operation Processes - I (2018)
https://youtu.be/DPLBb9CTOeI

ITIL V3 Foundation Service Operation Overview (2018) https://youtu.be/9Ci0wOafaCM

ITIL V3 Foundation Service Transition Processes - I (2018)
https://youtu.be/rGb2tyj45OE

ITIL V3 Foundation Service Transition Introduction
https://youtu.be/Ajl-WaOCOi4

ITIL V3 Foundation Service Strategy Processes
https://youtu.be/KvreAp_thtA

ITIL V3 Foundation Service Strategy Introduction
https://youtu.be/m-phZTNAfy4

ITIL V3 Foundation Service Management
https://youtu.be/I2hLyex-t6A

ITIL V3 Foundation Process Functions and RACI
https://youtu.be/C_sRFWmxLZA

ITIL V3 Foundation Introduction
https://youtu.be/g_dVms32mCE

ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.

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