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ITIL Foundation Process Functions and RACI (ITIL Certification Training 2018)

10 Views· 20 Aug 2019
ITCOURSES
ITCOURSES
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ITIL Foundation Process Functions and RACI video focuses on concepts of Processes and functions as per ITIL 2011, characteristics of process, key points.
Difference between process and functions.
RACI model explained as required for ITIL 2011 Foundation exam.

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ITIL School (or ITIL Knowledgeshare) channel has been designed with an intention to share my knowledge purely to help others get ITIL 2011 Foundation concepts in an easy and faster way. ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services.

This channel will include an overview of the ITIL V3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases and show you how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.Also to the beginners and those aspiring to write ITIL 2011/V3 Foundation exam in 2018.

Who are Target audience?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts& Architects.

My ITIL 2011/V3 Foundation other video links:

ITIL V3 Foundation Introduction
https://youtu.be/g_dVms32mCE

ITIL V3 Foundation Service Strategy Introduction
https://youtu.be/m-phZTNAfy4

ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.

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