ITIL Foundation Introduction (ITIL Certification Training 2018)
ITIL Foundation Introduction talks about the basics of ITIL Foundation. ITIL 2011 History from 1989 to 2017.
Basic concepts of ITIL - why it's so successful, is it best practice or good practice? ITIL 2011 Certification pathway from Foundation to Expert level, different intermediate exams, and capability modules involved and credits required to achieve ITIL Expert certification.
Brief Intro on Service life cycle model and how it differs from the previous model.
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I have a video dedicated to help you with ITIL books recommendations - https://youtu.be/zp14s7RrrHw
Below are the books recommended for ITIL Foundation exam aspirants. These suggestion are purely based on my experience.
I found below mentioned books quite useful, however do check reviews/comments before making a decision to buy these.
Passing Your ITIL Foundation Exam
https://goo.gl/WgxfFK (affiliate)
ITIL For Dummies by Peter Farenden
https://goo.gl/qr13DC (affiliate)
ITIL Foundation Exam Study Guide
https://goo.gl/YhjMC2 (affiliate)
Declaration - The links are my affiliate links and if you purchase through these I would receive a small commission.
Also, to help you with key terminologies have provided a free pdf download for your reference.
Can download from below link or visit www.itilschool.com
https://goo.gl/Ug8Evv
#itil #itilbasics #itilfoundation #itilcertification #itilprocess #itilv3 #itiltutorialforbeginners #itiltrainingvideo
ITIL School (or ITIL Knowledgeshare) channel has been designed with an intention to share my knowledge purely to help others get ITIL 2011 Foundation concepts in an easy and faster way. ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services.
This channel will include an overview of the ITIL V3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases and show you how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.Also to the beginners and those aspiring to write ITIL 2011/V3 Foundation exam in 2018.
Who are Target audience?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts& Architects.
My ITIL 2011/V3 Foundation other video links:
ITIL V3 Foundation Service Strategy Processes
https://youtu.be/KvreAp_thtA
ITIL V3 Foundation Service Strategy Introduction
https://youtu.be/m-phZTNAfy4
ITIL V3 Foundation Service Management
https://youtu.be/I2hLyex-t6A
ITIL V3 Foundation Process Functions and RACI
https://youtu.be/C_sRFWmxLZA
ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.