ITIL Foundation Exam Guide (ITIL Foundation Tips and Tricks) (ITIL Certification Training 2018)
ITIL Foundation Exam Guide video focuses on key aspects which an individual need to know in order to write ITIL Foundation certification exam or if appearing for an interview.
#itil #itilbasics #itilfoundation #itilcertification #itilprocess #itilv3 #itiltutorialforbeginners #itiltrainingvideo
What are the course objectives?
By the end of this training you will:
1. Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models that are required to clear the ITIL Foundation exam
2. Gain a comprehensive understanding of the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement
3. Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience
4. Understand how to apply lean principles and automate standard tasks, to improve the efficiency of ITSM processes
5. Save costs by centralizing activities and teams using well-defined fit-for-purpose and fit-for-use processes
Who should take this course?
ITIL certification is an essential requirement for professionals who need a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for:
1. IT Managers/Support teams
2. System Administrators/Analysts
3. Operations Managers
4. Database Administrators
5. Service Delivery Professionals
6. Quality Analysts
7. Application Management team/Development team
8. Process Owners/Practitioners
Recommended Books -
Passing Your ITIL Foundation Exam
https://goo.gl/WgxfFK (affiliate)
ITIL For Dummies by Peter Farenden
https://goo.gl/qr13DC (affiliate)
ITIL Foundation Exam Study Guide
https://goo.gl/YhjMC2 (affiliate)
About Channel-
ITIL School channel has been designed with an intention to share my knowledge purely to help others get ITIL 2011 Foundation concepts in an easy and faster way. ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services.
This channel will include an overview of the ITIL V3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases and show you how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity. Also to the beginners and those aspiring to write ITIL 2011/V3 Foundation exam in 2018.
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ITIL Foundation video links:
ITIL Foundation Continual Service Improvement - Service Measurement (2018)
https://youtu.be/xgtJHp4KME0
ITIL Foundation Continual Service Improvement Overview (2018)
https://youtu.be/9kLlWfTGBro
ITIL Foundation Service Operation Function - Technical Management (2018)
https://youtu.be/_4GBNZkUnFo
ITIL Foundation Service Operation Function - Service Desk (2018)
https://youtu.be/EkyZYmLpkVY
ITIL Foundation Service Operation - Access Management (2018)
https://youtu.be/jjJGubGs1no
ITIL Foundation Service Operation - Problem Management (2018)
https://youtu.be/7RDXfb9RMRU
ITIL Foundation Service Operation - Request Fulfillment (2018)
https://youtu.be/Eb2BuMD_7YI
ITIL Foundation Service Operation Processes - I (2018)
https://youtu.be/DPLBb9CTOeI
ITIL Foundation Service Operation Overview (2018)
https://youtu.be/9Ci0wOafaCM
ITIL Foundation Service Transition Processes - I (2018)
https://youtu.be/rGb2tyj45OE
ITIL Foundation Service Transition Introduction
https://youtu.be/Ajl-WaOCOi4
ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.
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